Herein, National Computer College may be referred to as NCC, the college, the institute or any other terminology that makes reference to the vicinity of study ; Students may be referred to as learners or any other terminology that makes reference to an individual/group studying.

All rules and regulations apply to all Learners of NCC and where applicable, including Learners attending Live Classes, Learners studying online or Learners opting for Self Study

Students, Staff, Management, Stakeholders and visitors must adhere strictly to the COVID-19 Protocol Guidelines as listed on the home page of National Computer College.

Learners may register online or at the institute .For successful registration into the institute please bear the following in mind: 

If you are under the age of 21, You will need:

• Your deposit for the course that you are registering for.
• Your ID Document.
• Your proof of residential address.
• Your guarantors ID Document.
• Your guarantors proof of residential address.
• Your guarantors employment details. 
• Your guarantors valid bank account that we may debit monthly for your course fees and instalments as due to security reasons we will soon not be accepting cash payments at our offices. For now you may still pay cash at our offices.
• Your guarantors last 3 months bank statements.
• Registration form to be fully completed and signed by yourself and by your guarantor.
• NCC rules and regulations to be understood, acknowledged and accepted by your guarantor and by yourself.

If you are over the age of 21, You will need:

Students must attend classes regularly in accordance with the timetables provided.

A minimum of 75% attendance for each course is required. If attendance falls below this, without a valid reason, students may be suspended, not permitted to take examinations, or both.

If students are unable to attend class for any reason, the college should be notified explaining the circumstances.

If you are absent for more than two days due to illness, you should produce a medical certificate.

 Learners will complete a maximum of four assessments per month on every Friday of the week. Should the Friday be on a Public Holiday, learners will complete the assessment on the next Monday. Days may sometimes be changed for the assessments and the learner will be notified accordingly.

All assessment marks and results will be recorded on a weekly basis and this will be added towards the final assessment result.

Should the leaner not attend 75% per week, they will now only be eligible to complete the assessment on the following Friday once they have ensured that they have attended the 75 % compulsory attendance.

 Learners must be punctual and persistent latecomers are likely to be suspended.

All leaners must follow the college’s Health and Safety Regulations and behave in a way which does not
compromise their own  safety and that of others.

Respect all those who use the college facilities, including students, staff, volunteers or members of the public.

Be considerate of the rights of fellow students and staff to an environment conducive to teaching and learning.

No eating or drinking is permitted during study time.

Respect the college property as you will be held responsible for any damages that might occur as a result of your actions.

Be aware of the college’s equal opportunity policy and treat everyone with respect regardless of culture, race, gender, religion, sexual orientation, disability or social status

The college must be notified if a leaner feels harassed, bullied or is assaulted on or off the college premises.

All fees must be paid within the time frame and date agreed upon. Failure to do so will have interest at R150 pm added to your account.

Fees must be paid irrespective of whether the student attends or not. Fees not paid for two months will renderer the account liable for collection by attorneys of which the student will be liable for all legal costs.

Should a learners/guarantors stop/debit order be returned, the learner/guarantor will be liable for a R200 bank account surcharge together with the R150 interest stipulated above.

For any interest or bank fee charges incurred, the learner/guarantor will ensure that this amount will be paid together with the instalment outstanding, immediately and before the learner may resume any classes, studies or assessments.

IAll telephone calls made to the learner/guarantor will be charged at R5-00 per minute (1 second to 60 seconds will be regarded as a minute) and added onto the learners account. All written correspondence to the learner/guarantor, will be charged at R500-00 per attempt. 

National Computer College reserves the right to cancel the learners instalments basis payment and claim the FULL COURSE FEES immediately as a lump sum, together with any other amounts owing to the institute should a learner/guarantor  default in payment or is late for a payment. The learner may only continue once these fees are paid in full.

Students who wish to withdraw from their course for whatever reason must notify the college in writing at least four weeks prior to the commencement date of their course. The withdrawal will take effect from the date that the application is received by the college administration.

For withdrawal applications received four weeks in advance, an administrative charge of R500-00 will be charged and 30% of the course fee must be paid to the college.

For withdrawals which are received less than four weeks before the course commencement date, for whatever reason, no refund will be given. In addition, any balance of outstanding fees on the student’s account must be paid in full.

 Any applications received online via our website immediately renders the person liable for the Course fees and/or the deposit pertaining to the course applied for and must be paid immediately via our secure payment gateway that the learner is redirected to after successful registration.

A R500-00 administration fee is payable by the applicant and guarantor should payment not be made immediately. Should the person claim that this application was performed in error, the cancellation policy of the institute becomes active for the course registered for.

Deposits are non-refundable and after registration the full course fees become payable. The transfer of courses or course fees from one learner to the other is not permissible. 

Should the course not be completed within the prescribed time frame,  the learner will be required to re-register for the course and should the institute find that the time elapsed  is not within a viable time frame, all previous payments will be forfeited and a new account will need to be opened. 

Certificates are only issued once full payment is received and on successful completion of all modules within a course, including the required assessments, which must be verified and or moderated. The turn around time frame for the issuing of certificates could be between two and six weeks and the learner must apply with reception for his/her certificate on completion of the course.

Should all modules not be completed within a course, a letter of completion will be issued instead and not a certificate. The letter of completion will only be issued once full payment for the entire course is received as well as all required assessments for the completed modules are moderated and or verified. The turn around time frame for the issuing of letters of completion could be between two and six weeks from the date of application for the letter which must be applied for at reception.

The college must be immediately informed of any changes in personal details or address of both the student and the guarantor.

Using of mobile devices and cell phones is strictly prohibited. Failure to abide will have the device confiscated and a fine of R500 will be imposed.

No learner must be under the influence of drugs, alcohol or other illicit substances during any visit to on the college or or on the premises.

No smoking is allowed within the college premises. 

Do not carry any dangerous weapons to the college.

English is the only allowed means of communication for all needs and requirements as English is the international language of all Information and Communications Technology. 

All rules and regulations will pertain to both the guarantor and the learner and should the guarantor  unfortunately become incapable of paying the fees or becomes deceased during the period of study, the learner is required to immediately notify the institute with substantial evidence and proof thereof and to immediately make arrangements for a new guarantor to be the new legal entity of the account. Should another guarantor not be updated on our system, the institute reserves the right to claim any outstanding fees from the current guarantor/estate of the late guarantor and or hold the learner responsible for that fee; and or suspend all learning activates of that learner until the account has been settled in full. 

Student cards are issued at R50-00 per card.   

Students who arrive late for classes will be fined a fee of R25-00. The institute reserves the right to not allow the learner enter the study area for that day if need be. Students arriving late for assessments will be disqualified and not allowed to proceed with the assessment.             

Resetting of login credentials will render the learner responsible for an amount of R20-00. 

Organised strikes/protest action/disruption of classes and or business activities,  by learners or individuals linked to learners, directly or indirectly is strictly prohibited with immediate suspension and cancellation of the learner and his/her course with the learner/guarantor still responsible for the fees outstanding as well as any damages resulting directly or indirectly to NCC, its business activities, the Management, Staff,  Stakeholders, Learners and or any other third parties affected thereof.

Any learner that knowingly or unknowingly causes disruption to any processes followed by the institute will render the learner to be suspended immediately and full course fees are to be paid immediately. Should this disruption cause loss of time/money to the institute and those directly or indirectly involved, the damages thereof will be claimed from the culprit responsible. 

The institute, Management, Staff and Stakeholders of NCC will not be held responsible for any injuries sustained by learners within the confines of the institutes premises whatsoever be it arising but not only  limited to circumstances of:  ill health, natural disasters, negligence, protest and or riots, as well as any pandemics or  any diseases.                              

It is compulsory that all learners be in possession of their own study guide once they are in class and the sharing, lending or borrowing of study guides is strictly prohibited. A R300-00 fee will be imposed on a learner should he/she attends class without a study guide or found borrowing, lending or sharing a study guide during classes. Replacement of lost or stolen books will be billed at R300 per book.

The re-issue of certificates/letters of completion are charged at R300 per certificate/letter of completion. No Certificates/ Final Statement of Results will be issued should the learners account not carry a Zero Balance.  

For those modules that include 2 different books, the first book will be studied in the first month and the second book in the month thereafter.       

18 Month students will be allowed to complete 2 modules per month. 

Of the assessments that are completed every week, the last of the first 3 assessments(open-book) will be regarded as the formal formative assessment and the summative assessment will be completed on the last Friday of Every month. 

All assessments are closed book unless otherwise stated and the use of a calculator/mobile device is prohibited and not to be kept close to the learner during this assessment period. 

Should a learner miss an assessments, a medical certificate and or proof of a death certificate must be supplied as validation or else the learner will be disqualified and receive Zero and this will be regarded as a 1^st attempt. 

All assessments conducted will be a stepping stone to the next section of training so an assessment missed will therefore not allow the learner to continue with the next section until the assessment has been completed. 

Should a leaner be incompetent after their 2^nd attempt a fee of R200 is payable for the resubmission of a 3^rd attempt. 

Should the learner be incompetent after the 3^rd attempt, the learner is required to re-register for that particular module at the prices listed on our selection of 1 month courses. 

Should there be any discrepancies in any completed assessment/s during random check and inspection or moderation or verification, the institute reserves the right to request the learner to complete another assessment as a re-submission, at an agreed date.    

Should a student be dishonest during the completion of an assessment, the student will be suspended and or be liable for a fine that is equivalent to half of the price of that module that he/she was dishonest in as per the prices listed on our selection of 1 month courses. The learner may then continue depending on the outcome of the decisions taken only once the fine is paid in full. 

For courses that are on special it should be known that should a student default in payment or should the student prematurely cancel or exit the course, the special price is no longer valid and the course reverts to the original selling price of which the learner/guarantor is responsible for.  

Any learner found to withhold or provide any false information whatsoever will result in the learner being immediately suspended with the institute opting to proceed with a legal charge at the local police station.

Slandering of the institute, its name, management, staff and stakeholders including learners is strictly prohibited  on any type of platform or social media and the guilty person/s will be faced with any legal action arising thereof. 

NCC reserves the right to deny a learner admission to the institute and to suspend a learner denying him/her entrance to the institute until the final outcomes and decisions have been reached. During any such suspension, NCC may opt to communicate directly with the parent/guarantor should there be one and with or without NCC’s legal team. 

Learners are required to submit their disputes/ comments/suggestions, strictly via an email which must be addressed to:  admin@nationalcomputercollege.com and ncc@nationalcomputercollege.com as this will ensure a professional and smooth resolution and a  paper trail and record for all parties involved and in turn allowing NCC to provide the necessary solutions thereafter to the best of their ability which will be in the best of interest of  both parties. An acknowledgement of receipt by NCC will be sent within 7 days advising on the course of action that will be followed. 

NCC Newcastle reserves the right to modify and change rules and regulations accordingly without prior public notice ensuring that these changes are passed in a board meeting with the required parties/stakeholders. These modified rules/regulations will be published on the NCC website within 30 days of the meeting thereof. 

Please frequent our website or contact our reception for updates/changes of any rules or regulations.